Swagat.guj.nic.in
Swagat is an online portal developed by the Government of Gujarat to provide a platform for citizens to register their grievances and complaints related to various government departments and services. The portal aims to improve transparency, efficiency, and accountability in the delivery of public services and to promote good governance in the state.
Through the Swagat portal, citizens can submit their grievances and complaints related to various departments and services, such as electricity, water supply, health services, and public transportation, among others. The complaints are then forwarded to the concerned departments for resolution, and the progress of the complaint is updated on the portal.
The Swagat portal also provides a mechanism for citizens to track the status of their complaints and to provide feedback on the quality of service received. The portal has helped in improving the responsiveness of government departments and has contributed to the overall improvement in the quality of public services in Gujarat.
State Wide Attention on Grievances by Application of Technology.
This is Gujarat Chief Minister's Online Grievance Redressal System where Grievances are scrutinized, registered and instantly transmitted online to the concerned authorities at the Secretariat level, District level and Sub-District level.
Common citizens can access the highest authority of the state to resolve the most challenging cases using Swagat.
Gujarat Informatics Limited Adress:
Block No. 1, 8th Floor,
Udyog Bhavan, Sector - 11,
Gandhinagar - 382010, Gujarat.
E-mail: info@gujaratinformatics.com
Phone: 91-79-23256022
Fax: 91-79-23238925
Web : http://gil.gujarat.gov.in/swagat.html